Our Whistleblower System

Transparency, integrity, and compliance with the law are fundamental principles that define the corporate culture of Losch Luxembourg. Responsibility and ethics guide the way we conduct our business activities. 

To uphold these values and meet our legal obligations, it is essential to be able to identify quickly any conduct that may constitute a breach of the law, ethical standards, or our internal policies. The whistleblowing system has been established for this purpose. It enables individuals to report, in a secure and confidential manner, any facts or behaviours that may be inappropriate and require further investigation.

This system actively contributes to risk prevention and the promotion of a responsible corporate culture. It may be used to report violations or misconduct in areas including, but not limited to:

  • Corruption and influence peddling
  • Money laundering and terrorist financing
  • Competition law
  • Environmental protection
  • Data protection and information security
  • Public procurement
  • Diversity and inclusion
  • Human rights and the fight against forced labour

What can be reported

In accordance with the Law of 16 May 2023 on the protection of persons who report breaches of national or European Union law, any individual who becomes aware, in a work-related context, of a violation or misconduct falling within the scope of this legislation may submit a report.

To facilitate an effective review, reports should be as detailed as possible and, where available, include the following information:

  • A clear description of the facts (date, location, frequency of events)
  • The identity of the person(s) involved
  • Any available evidence (documents, emails, or other relevant information)

    • Reporting Channels

    Reports may be submitted through the following channels:

    1. Email

      whistleblowing@losch.lu

    2. Courrier ou entretien personnel

      Losch Luxembourg – Attention: Whistleblowing 
      40 allée Louis Ackermann - L- 1897 Kockelscheuer

      To request an in-person meeting, please arrange an appointment via the dedicated email address.

    Handling of Reports

    All reports are reviewed with care, impartiality, and due diligence.

    Whistleblowers will receive:

  • An acknowledgement of receipt within a maximum of seven (7) days following the submission of the report;
  • Feedback on the outcome or follow-up actions taken within a maximum period of three (3) months, in accordance with legal requirements.

    • Additional information may be requested where necessary to support the assessment of the case.

    Confidentiality and Protection of Whistleblowers

    The identity of the whistleblower and all information provided as part of a report are treated with the strictest confidentiality. Only authorised persons have access to the data required to assess and follow up on the report.
    Any form of retaliation, such as dismissal, demotion, disciplinary action, or any other adverse treatment linked to a report made in good faith, is strictly prohibited.
    Furthermore, any person concerned by a report benefits from the presumption of innocence until the reported facts have been duly established.

    Responsible Use of the Reporting System

    The whistleblowing system must be used responsibly and in good faith. Deliberately false, misleading, or malicious reports are not tolerated and may result in consequences as provided for by applicable laws and regulations.